If you are getting any error message(s), what is the full text of the error message(s)?.Then I was trying more simple videos just to insert captions in one of them and keeps crashing, complete frustrating… It didn’t work.Īfter that I got all the files import all of them, one by one in Premier, exported through premier, then tried to start a new project with these files and crashed again… I have been testing different projects, like collaboration so the original files were from different sources (Cameras, mobiles phones, etc) After so many crashes I put all of them in another video editor (Shotcut) and exported everything in mp4 to make all of them in the same format. What kind(s) of source footage? When telling about your source footage, tell us about the codecs, not just the container types.Experience Windows Feature Experience Pack 120.2212.3530.0.What operating system? This should include specific minor version.I installed Creative Cloud, so I believe everything is update. What version of Premiere Pro? Include the minor version number.Yes, I tried to open with ALT+Shift, reinstalled Premier, deleted Codec, started a new file, different files, etc… When it crashes, I have to sign out than restarted windows because I can’t open any other program. It crashed so many times that is not related to a specific task performed. It doesn’t matter what I’m doing, if editing, cropping, adding effect or adjusting colours. I have experience using another video editor so is not hard to understand Premier, the problem is that keep freezing (Not responding) every 20 min or less of use. Just bought Creative Cloud last week (07/09/21) and started to use Premier pro.
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